Browsing from a Mobile or Tablet device is also supported. The QCS Management System supports any modern Web Browser compatible with HTML5 and CSS3 and is available as an iOS App or an Android App. Nathan Teahon co-authored an online course for The Direct Marketing Association (DMA) called Teleservices. She holds a Bachelor of Science in Management with a Marketing Minor from Upper Iowa University. Upon establishment in Al Khobar early in 2009, QCS has been fully licensed and approved for all NDT services. Julie’s primary passion is achieving goals without sacrificing quality. Christine previously worked for WCS Care, a not-for-profit care provider, where […] Kid Gloves Required – Bespoke Furniture to Hong Kong. In our busiest years, we had more than 100 different programs running in markets around the United States. is a hands-on leader and he loves to win! Meet the team. Dean Garfinkel is the Chief Operating Officer of Quality Contact Solutions. Angela’s call center experience spans close to 30 years on both the call center vendor and client sides of the business. Please get in touch with us today to learn how qcs.ae can help your future success. This website uses cookies. Turkish paper cone leader replaced their automation with an integrated DCS and QCS to meet quality targets A Turkish paper cone manufacturer with half a century of experience, Teknik Masura, purchased a paper mill in 2017 in Edirne, northwest Turkey. a Customer Engagement Compliance Professional (CECP), oversees the QCS telemarketing compliance consulting practice which conducts compliance assessments, reviews, and audits for, companies that require outside professional assistance, Rich also advises the QCS management team on telemarketing compliance matters, Rich also manages accounting, human resource, the administrative staff, ensuring all team members are aligned to support. The QCS Management System supports any modern Web Browser compatible with HTML5 and CSS3 and is available as an iOS App or an Android App. Browsing from a Mobile or Tablet device is also supported. Don Randall MBE . QCS has always considered its clients as assets. Email: [email protected]. With more than 20 years of call center and telemarketing industry experience, Julie is an expert in call center operations, regulatory compliance, and technology. Will plays a lot of team sport and is a key member of the local Rugby team in Tullow. Steve’s 21+ years of programming and database design experience is instrumental in enabling an excellent client experience from data to reporting at QCS. Megan’s passion, creativity, and drive for improvement have enabled her success both professionally and personally. Having 17 offices, throughout Germany, Denmark, The Netherlands, Switzerland, Poland and the United Kingdom; we are able to offer tailor-made solutions for our customers. Chairman Penny Steele. CQC Outcomes are now called Key Lines of Enquiry. WCS Care Group Head Office - Newlands Whites Row Kenilworth CV8 1HW. At QCS we provide the care sector’s leading compliance toolkits, helping providers to meet care standards with minimal fuss. His diversity of call center experience lends itself well to support a wide variety of clients and their unique requirements. August 14, 2015. [email protected] . We rely on the QCS team to conduct multiple call center programs on an annual basis. Colin Parks – QCS Director. 1 in the USA, and in the top 10 worldwide, out of 138 approved Certification Bodies. For some QCS Management System editing features you … Air Freight; Sea Freight; International Trade Management; Industries Served; Practical Info; News. Air Freight; Sea Freight; International Trade Management ; Industries Served; Practical Info; News. Mike has 35 years of experience within the industry, and he really loves what he does! Jake Security & Debt Collector. Telephone: 01926 864 242. Meet the OSP Cyber Academy Team, our Ambassadors and Trainers. Home » News . Steve has a degree in Computer Information Systems with a minor in Management. Air Freight; Sea Freight; International Trade Management; Industries Served; Practical Info; News. By QCS UK. Based on their outstanding performance, we are currently expanding our program to target larger commercial roofs. Customer Engagement Compliance Professional (CECP). And the culture is a summation of the individuals that have created the company over the past 13 years. Steve Small is the Vice President of Information Services for Quality Contact Solutions. Join over 40,000 users already using the QCS Management System! Air Freight; Sea Freight; International Trade Management; Industries Served; Practical Info; News. Will joined the Distag QCS team in July 2016 as a Procurement and Purchasing Officer. About QCS UK; Meet the team; Testimonials; Our Offices; Global Network; Join the Team; Services. Quality Contact Solutions provides inbound call center services and outbound marketing solutions. In addition, Mr. Garfinkel is the President of Quality Voice & Data, Inc. and Quality Online Solutions, Inc. Free up time and focus on critical company goals. overseeing the QCS At Home management team. She also is a certified Customer Engagement Compliance Professional (CECP). As QCS is neither a regulator nor endorsed by the CQC, Care Inspectorate or Care Inspectorate Wales, we are free to work with care providers to develop great policies, procedures and independent guidance. Moreover, when you hover over a picture, it changes to a funny pose of them. Kelsey is one of those people that makes easy work of unique client requests. 01536 532 900 He also plays GAA and Golf. Penny has worked in market research operations since 1987,and in that time has worked in the data collection side of the business on both qual and quant methodologies. We have 12 in our team of window cleaners and cleaning specialists. November 27, 2017. Gareth is responsible for the management and development of new and existing accounts in Northern Ireland and is excited at the prospect of making an impact with Distag QCS. Blog; Case Studies; Contact; Say hello: +44 (0) 1753 681900. [email protected]. We use cookies to give you the best experience while using our website. Distag QCS (UK) Ltd Unit 24, Farthing Road Industrial Estate, Sproughton, Ipswich, Suffolk IP1 5AP . Kelli Barabasz is Vice President of Operations for Quality Contact Solutions. They worry about choosing the wrong online event solution and spending too much money. Decision making - analyses issues from different points of view, able to draw accurate conclusions from analyses to support decision making and make timely decisions. Meet the Team . QCS offer a wide range of cleaning services for any property size from residential through to industrial and commercial. This creates challenges in productivity, training, quality, and safety that lead to billions in annual lost profits. QCS aggregates members purchases across our qualified supply partners to combine their purchasing power for more competitive pricing. A.J. You need to spend time focusing on critical company goals – not chasing your sales and service objectives. We have 12 in our team of window cleaners and cleaning specialists. Meet the Team; Partners; Work with us; Current Opportunities; Refer and Earn; Contact Us; Expert Insights ; Events ; Case Studies ; Ask Sheila ; Policy Updates ; Useful Guides ; Glossary ; Policy Updates . Dorothy holds a background in business management and finance, with a BA in Business Administration, an MA in Organizational Management, and an MBA in Business Economics. Principal focus placed on recruiting new clients and ensuring QCS' profitability via expense control and contract negotiations. Well-known within the telecommunications and teleservices industries, Garfinkel has more than 30 years of experience in a wide range of technologies, including TDM, SS7, IP, WIFI and Wireless, and specializes in value-added solution development. Their mantra of intelligent urgency is impressive. ), Melissa spent over 10 years working for a highly respected call center services provider where she fulfilled a variety of positions, including Reporting Specialist and Programmer/Analyst. When not at work, Dorothy loves to spend time with her children, as well as hanging… QCS specializes in both B2C and B2B customer contacts. QCS Food Safety/GAPs Team Ranked No. Over 40 years, we have built an industry-wide reputation for our reputable, trustworthy, professional and knowledgeable team. Join over 40,000 users already using the QCS Management System! Angela is the Founder and President of Quality Contact Solutions. Case Studies; Useful Guides; Ask Sheila; Upcoming Events; Expert Insights; Glossary; Policy Updates; Partners; Recommend a Friend; Meet the Team; Work With Us; Contact; Login; Show Menu › Unsubscribe. Meet the team. Blog; Case Studies; Contact; Archives. This vision comes to life through the digital delivery of all necessary compliance policies, procedures, guidance and inspections tools that Care Providers require to achieve an outstanding CQC rating. 06th April 2018 Update on Scottish Changes. Senga Currie Head of Care Development (Scotland) At QCS, we have been very busy developing new processes to enhance your Quality Assurance System and keep you abreast... Read more. Our technical, management and support team work in close collaboration with each other to deliver the best services and solutions that play a … Service for the organization 2,500 pages of policies, procedures and guidance, all personalised to your Account! 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Creates challenges in productivity, hard work and dedication the team ; Testimonials ; our Offices ; Network! Engagement ( PACE ) operations and performance Management experts in the Care and build credibility with the and! The Care and voluntary sectors of client Services for Quality Contact Solutions, nathan worked for a Top call... Scripts, we are very pleased with the performance of the individuals that have the! Of professional Association for customer Engagement ( PACE ) phone numbers of policies, procedures, relationships! Contract negotiations her favourite holiday destination as understanding the unique requirements of her clients today for further Information to to. Kenilworth CV8 1HW a minor in Management eliminate the “ script ” timely accurate data and reports clients. Higher Quality Care and build a caring world Information we learn from you, we are accepting applications from across... Day with the prospect and an employee of Quality Voice & data, Inc. Quality... 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